Important information for your holiday near Merano

Important information for before you arrive

  • The prices are valid per person with half board and weekly program of well-being, the local tax of € 3.10 per person per day (from 14 years) is charged extra
  • The rooms are ready for occupancy on the day of arrival until 14.00 pm at the latest.
  • On the day of departure we kindly ask you to vacate the room by 10.00 am.
  • Dogs are very welcome here! They are charged € 22.00 per day without food (we ask for your understanding that dogs are not allowed in the dining room or on the sunbathing lawn).
  • 0-3 years 100%
  • 4-6 years 75%
  • 7-15 years 50%
  • 16-99 years 35%

The following payment methods are accepted:

  • Cash up to €5.000,00
  • Bancomat card
  • Debit card
  • credit card (no American Express)
  • non-transferable check
  • bank transfer

You will find our current cancellation conditions below.

Cancellation conditions during the summer season:

  • Cancellations will only be accepted in written form.
  • If the cancellation is communicated up to 30 days prior to arrival, no further cancellation fees will be charged.
  • 1 month to 1 week prior to arrival: 80% of the booked stay will be charged
  • 1 week (7 nights) prior to arrival: 90% of the booked stay will be charged
  • In case of non-arrival, early departure or late arrival, the entire booked stay will be charged.

Cancellation conditions during the winter season:

  • Cancellations will only be accepted in written form.
  • If the cancellation is communicated up to 60 days prior to arrival, no further cancellation fees will be charged.
  • 2 months to 1 month prior to arrival: 40% of the booked stay will be charged

  • 1 month to 1 week prior to arrival: 80% of the booked stay will be charged
  • 1 week (7 nights) prior to arrival: 90% of the booked stay will be charged
  • In case of non-arrival, early departure or late arrival, the entire booked stay will be charged.

Notification in accordance with Part III, Title 111, Section 1, of the Consumer Protection Code (GvD 206/2005).

Travel Cancellation Insurance: To avoid incurring expenses in case of late arrival or justified no-show, we recommend taking out travel cancellation insurance here.

Welcome to the Falzeben spa hotel!

Dear Guests, Dear Connoisseurs,

Our wonderful four-star Falzeben spa-hotel is located in Avelengo above the rooftops of Merano, at the foot of the Merano 2000 skiing and hiking resort. Connoisseurs and health freaks alike will feel at home here –
whether you join us for our olive oil, wine or schnapps tasting events; a yoga session in the Larchwaldele. 
A guided pleasure hike or a visit to a local vineyard, there’s something for everyone and nobody will feel left out! 

Our hotel is located directly at the piste and the lifts. Thanks to the host family Egger, one of the most beautiful South Tyrolean holidays you will ever have, awaits you: peace, hospitality and a warm ambience are our strengths, paired with 4* wellness & services.

A holiday in the mountains of South Tyrol and in our 4-star wellness hotel will enchant you: You will never find a more idyllic holiday, directly by the forest and full of deep relaxation and, of course, delicious gourmet cuisine.

In the midst of the untouched natural landscape of Falzeben, a little closer to heaven.

NEW WITH THE START OF THE SUMMER SEASON

From 1 April 2023, we offer our guests the new Südtirol Alto Adige Guest Pass - mobilcard for the duration of their stay.
It allows free and unlimited use of all public means of transportation within the “Südtirol Integrated Transport Network”:
Buses (city and extra-urban buses)
Regional trains
Cable cars: Mühlbach-Meransen, Burgstall-Vöran, Vilpian-Mölten, Bozen-Kohlern, Bozen-Ritten
Mendel funicular
Ritten narrow-gauge railway
PostAuto Schweiz bus service between Mals and Müstair
Getting there by public transport / Free and comfortable
With the “Südtirol Alto Adige Guest Pass – mobilcard” you can discover the holiday region of Hafling-Vöran-Meran 2000 and the whole South Tyrol comfortably and free of charge by public transport (bus, train and public funiculars/cable cars). In this way you promote sustainable mobility and contribute to the reduction of motorized individual transport.

SAFETY ON THE SKI SLOPE

With some precautions and safety measures your winter holiday is guaranteed!

Here you will find all the information you need for your skiing holiday in South Tyrol.